Innoplexus Consulting Services Private Limited (hereinafter referred to as “Innoplexus” or the “Company” or “ICS”) is a company incorporated in India under the Companies Act, 2013 and has its registered office in Pune, India.
Curia App (hereinafter referred to as “Curia” or the “App”) developed and marketed by Innoplexus is used to provide information to cancer patients and their caretakers.. Curia App is a result of our mission to support cancer patients who were seeking help to find the right information about their options during their journey. Curia App will be a pioneer in bringing current, accurate and relevant information to cancer patients.
Since we highly value the trust placed by you in Curia, we insist upon the highest standards for secure user information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Compliance with Laws
Collection and Use of Personal Information:
Personal information is data that can be used to identify or contact a single person.
You may be asked to provide your personal information anytime you are in contact using the CURIA App.
When CURIA is downloaded, the required information is transferred to the App Store, particularly the username, e-mail address, time of download and the individual device code. We do not influence this data collection and are not responsible for it. We only process the data to the extent necessary for downloading CURIA onto your mobile device.
Here are some examples of the types of personal information Innoplexus may collect and how we may use it:
What personal information we collect:
How we use your personal information:
Collection and Use of Non-Personal Information:
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose.
Cookies and Other Technologies:
Google may require you to provide additional permissions for the app to access the information connected to your account. If you want to disable cookies or deny permission, please contact us for more information about the same. However, please note that certain features of the app will not be available once permissions are denied.
As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp.
We use this information to understand and analyze trends, to administer the site, to learn about user behaviour on the site, to improve our product and services, and to gather demographic information about our user base. Innoplexus may use this information in our marketing and advertising services.
Google Analytics and Google Firebase Services by Google INC.
We use Google Analytics and Google Firebase, both services provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA
Uninstalling will stop the active processing of your Personal data:
30 months after uninstalling the app, the data will be deleted because it is no longer needed, provided we are not subject to any statutory retention requirements. We assume that the purpose ceases to exist after this period because we assume that it is no longer likely that you will use our services again afterwards. However, so that you have the opportunity to restore your profile for a shorter period, e.g. because you deleted the app earlier due to a technical issue, we will temporarily save the data for you.
Disclosure to Third Parties:
At times Curia may make certain personal information available to strategic partners that work with Curia to provide information, products and services, or that help us reach users. Personal information will only be shared by us to provide or improve our products, services and content; it will not be shared with third parties for their marketing purposes.
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Innoplexus to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Protection of Personal Information:
We take the security of your personal information very seriously. Our products protect your personal information during transit using encryption such as AES.
You are responsible for the personal information you choose to share or submit on any or all public forums. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
While the Company shall seek to implement the best market practices and security policies for the protection of your personal information, it shall not be liable for improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss of information.
Integrity and Retention of Personal Information:
If you request your personal information stored by us, be deleted, or where your personal information becomes no longer relevant to our operations, we will erase it from our system within a reasonable timeframe.
Storage of Information under the Data Vault Feature:
The Data Vault feature in our Curia App will allow users to upload, store and access their own personal information and medical data. This information will be stored adhering to the security standards at Innoplexus and will be accessible only to the user who is the owner of the information.
Research Projects Feature:
Innoplexus may collect information via questionnaires aimed at collecting information regarding pharmaceutical use, specific disease conditions etc. If you would like information on possible therapy options, doctors and clinical studies, you can fill out these questionnaires we have provided with questions about your clinical picture. Cancer-specific parameters are requested, such as information on genetic mutations, the status of respective cancer types, etc. Your information is voluntary and serves the sole purpose of enabling us to provide you with information. You are free at any time to revoke your consent without giving reasons with effect for the future. This does not affect the lawfulness of the data collection that has taken place up to that point.
The Curia App is not intended to be used by minors under the age of 18 years. Any user providing, storing or submitting personal information on behalf of or belonging to a minor child is doing so bearing full responsibility for their actions. Since this policy and the use of this App are governed by a policy forming obligations between the user and Innoplexus, only a person who can form a legally binding contract under the Indian Contract Act, 1872 is eligible for use of Curia.
Access to Personal Information:
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account in the app and by filling out a questionnaire provided by us with questions about your clinical picture. For other personal information we hold, we will provide you with access for any purpose including requesting that we correct the data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through the Privacy Contact.
To provide location-based content and services on Curia, we and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your computer or device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by us and our partners and licensees to provide and improve location-based products and services.
Restrictions on submission of information:
Any user uploading or submitting any information on the Curia App or related platforms is restricted from the following in accordance with the above-mentioned laws in place:
User not to host, display, upload, modify, publish, transmit, store, update or share any information that—
Third-Party Sites and Services:
Curia app and websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties.
Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
App Installation and User Registration:
If you download and install the Curia app, we create a UNIQUE INSTALLATION ID that is unique to you. If you delete Curia and reinstall it, a new UNIQUE INSTALLATION ID is created. This information is provided to developers so that they can understand the performance of their subscriptions. This is assigned so that a connection to the Innoplexus server can be established on the mobile device when CURIA is started in order to check whether the version of CURIA you are using is still up to date. CURIA can be updated to implement new features or to guarantee data security, among other things.
You have to register by stating your first and last name, email address and telephone number in order to use the free offer from CURIA. This creates a license agreement between Innoplexus and you and you get your own user account.
Our Companywide Commitment to Your Privacy:
To make sure your personal information is secure, we communicate our privacy and security guidelines to Innoplexus employees and strictly enforce privacy safeguards within the company
All such communications are examined and replies issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavour to provide you with information about relevant complaint avenues which may be applicable to your circumstances.
In accordance with the Information Technology Act, 2000 and the Rules made thereunder, the name and contact details of the Grievance Officer are provided below. You may contact the Grievance Officer to address any discrepancies and grievances you may have with respect to your Information with Innoplexus. The Grievance Officer will redress your grievances expeditiously.